Swift Group Servicing
To comply with the warranty, you must have your leisure vehicle inspected and serviced at least once per year and in accordance with your warranty. Use the links below to find a licensed partner who can service your Swift caravan, motorhome, campervan, or holiday home.
Annual Service Delays due to the COVID19 situation
The Swift Group recognise that the disruption caused by the COVID19 situation may have disrupted your planned annual service of your caravan or motorhome. To help you, we have relaxed our servicing rules to avoid any unnecessary pressure and we are allowing all customers whose service was due between the 23rd March 2020 and the 30th June an extra six months to complete their annual service. Please note that there is no need to contact the Swift Group to inform us of any delays, as long as you book your annual service as soon as you can we will ensure that your warranty remains valid. Please note that you can have your caravan or motorhome serviced at your supplying Dealer or any AWS Approved Centre.
We highly recommend that you have your Touring Caravan serviced by a Swift Group Approved Service Centre who have direct access to our online Customer Service system, Connect. This system provides them with the ability to order approved parts and ensure that any product upgrades which may be available for your Touring Caravan can be offered to you and carried out as part of the service. In the unfortunate event that an issue requires attention under warranty then a Swift Group Approved Service Centre are able to submit a warranty claim to the Swift Group for processing, and deal with the issue for you from start to finish. All of our Swift Group Approved Service Centres are provided with up to date technical information and have access to current repair methods giving you peace of mind that any defect has been repaired effectively.
It is important that the Owner’s Handbook is stamped on the appropriate page by the authorised Swift Group Service Centre. Failure to do this will invalidate the warranty and the transfer of the warranty on the change of ownership.
The inspection should take approximately two to four hours and will cover the areas dealt with in the annual service check list. Any areas requiring service and/or maintenance will be highlighted by your dealer and we recommend that you authorise any necessary work to be carried out.
Note: It is essential, to validate the warranty, that an annual inspection be carried out by an authorised Swift Group Service Centre covering the items listed.