Get in touch
If you wish to contact us for any reason, please fill in your details and message. For the subject, please select from the drop down list. If you are not sure which subject to chose please select 'General'.
We will endeavour to reply to your query as soon as is possible.
The Swift Group do not provide a direct retail service for parts or accessories. These can only be offered via our network of dealers. To search for your local dealer please go to the Find a Dealer section. Please be aware that if your caravan/motorhome is more than 8 years old the original parts may no longer be available.
Swift Group Limited
Please note calls may be recorded for training and monitoring purposes.
Contact Swift Group
When contacting The Swift Group:
- Please quote your name, postcode and chassis number / VIN of your product.
- In most instances, the Customer Care Team will involve your dealer / Park Operator in resolving the issue you are experiencing.
- If you are contacting the company by email, letter or fax, the Customer Care Team will respond to you within five working days from the date of receiving the correspondence.
Locating your VIN (or vehicle chassis Number)
In order for us to correctly identify your vehicle, the parts contained within and the history, we require the vehicles chassis number or VIN.
For Caravans, the chassis number can be found under the A Frame cover, stamped onto the chassis itself. The chassis number can also be, etched on all caravan windows from 1992 onwards.
For Motorhomes, the VIN can be found on the front windscreen and on the plate of the front cross member within the engine compartment and on the Swift manufacturers plate situated on the front bulkhead.
For Holiday Homes, the VIN can be found on the front chassis cross member and also on the Swift manufacturers plate situated on the lower corner of the rear panel.
In all cases, your chassis or VIN will also be recorded on the documentation received when you purchased the vehicle.