Swift Group the UK’s leading leisure vehicle manufacturer has been given a ringing seal of endorsement in the Practical Caravan Owner Satisfaction Awards 2016.
Voted on by Caravan owners across the UK, Swift Group received outstanding results in the survey.
The Sprite brand which is the best selling UK Caravan range received the highest satisfaction score of all Caravan brands 90.8%, and was the winner of the category “Manufacturers of new Caravans” and received a Gold Award. The Sprite is a much loved caravan brand and the very high levels of customer satisfaction is testament to its design, construction, flexibility, great package of features and affordable price. The Sprite range has enabled families and couples on a budget to get into caravanning for the first time and into a new caravan.
Swift and Sterling brands achieved a silver award in the category of “Manufacturers of new Caravans” and the Swift brand also achieved a Gold award in the category of “Manufacturers of pre-owned Caravans” demonstrating the robustness of the range.
Nick Page, Group Commercial Director said: “We are delighted to have done well in the survey. What is most important, though, is the recognition that our customers really enjoy and highly rate all our Caravan ranges. Clearly Sprite has done remarkably well and this means we are definitely on the right lines. We monitor feedback closely because this is essential in helping the company improve its products and services. When a rare instance of an issue arises, we have an excellent dealer network that can handle it.”
"There are a number of different areas that I believe have contributed to this success. Areas such as product design and development, exclusive features such as Duvalay and Swift Connect and the advanced construction of our caravans with SMART HT and SMART Plus have really seen Swift drive forward and provide reassurance to customers that their caravans are built on a very solid and reliable platform.”