Swift Group, the UK’s leading manufacturer of caravans, motorhomes and holiday homes have won several prestigious gold awards in Practical Caravan’s Owner Satisfaction Awards 2014.
Sprite has won gold for the second year in the Manufacturers of New Caravans category whilst Sterling has won gold for a second year in the Manufacturers of Pre-owned Caravans category. Swift Caravans was also awarded gold in the Pre-Owned category for 2014.
The Practical Caravan Owner Satisfaction Awards have been running for two years and is the only awards scheme that features both new and pre-owned caravans. The results of the survey are entirely based on owners’ experiences and judgements.
A total of 2332 people took part in the survey this year, answering questions about their experiences with the brand including build quality and performance as well as being asked if they would recommend the brand of caravan to a friend or purchase again.
Nick Page, Swift Group Commercial Director, commented ‘Receiving an Owner Satisfaction award is a vindication of all the things we are trying to achieve. When Swift asks its customers for feedback, it may be less than frank. When Practical Caravan asks readers for feedback they’re more likely to share their experiences. These awards are based purely on customer’s opinion which make our Gold awards all the more special and are a good testament to the products and service we provide.’